Terms of Service

Last Updated: July 1, 2026

Welcome to Soul8 Studio. By accessing or using our website, purchasing products, or interacting with our services, you agree to be bound by these Terms of Service. If you do not agree with these Terms, please do not use our website.

1. Eligibility & Account

You must be at least the age of majority in your province or state of residence to use our website or make a purchase.

You agree to provide accurate and complete information during checkout and are responsible for maintaining the confidentiality of your account and login credentials.

2. Products & Orders

We strive to display our products as accurately as possible. However, product colors and appearance may vary depending on your device or screen settings.

All orders are subject to acceptance and availability. We reserve the right to refuse, limit, or cancel any order at our discretion.

Orders are subject to our Shipping Policy and Return & Refund Policy.

3. Pricing & Payments

All prices are displayed in the applicable currency and are subject to change without notice.

Unless otherwise stated, prices do not include applicable taxes or shipping charges.

You agree to provide valid payment information and authorize us to charge your selected payment method for your purchase.

4. Shipping & Delivery

Delivery times are estimates only and are not guaranteed.

Soul8 Studio is not responsible for shipping delays caused by carriers, weather, customs, or other events beyond our control.

Risk of loss transfers to the customer once the order has been handed to the shipping carrier.

5. Intellectual Property

All content on this website including logos, images, graphics, text, product descriptions, designs, and trademarks is the property of Soul8 Studio or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content from this website without our prior written permission.

6. Third-Party Services & Links

Our website is powered by Shopify and may include links or services provided by third parties.

We are not responsible for the content, privacy practices, or services offered by third-party websites.

7. User Conduct

You agree not to:

• Use the website for unlawful purposes.

• Upload malicious software or harmful code.

• Violate intellectual property rights.

• Submit false or misleading information.

• Interfere with the operation or security of the website.

We reserve the right to suspend or terminate access for violations of these Terms.

8. Disclaimer of Warranties

Our website and products are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Soul8 Studio makes no warranties regarding uninterrupted access, accuracy, reliability, or fitness for a particular purpose.

9. Limitation of Liability

To the fullest extent permitted by law, Soul8 Studio shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

Our liability is limited to the maximum extent permitted by applicable law.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Termination

We reserve the right to suspend or terminate access to our website or services at any time if these Terms are violated or if we believe it is necessary to protect our business or customers.

Certain provisions, including intellectual property rights, disclaimers, limitation of liability, and governing law, will continue to apply after termination.

12. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated revision date. Continued use of our website after changes become effective constitutes acceptance of the revised Terms.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of Ontario, Canada.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Soul8 Studio

Email: support@soul8studio.com

Phone: +1 (647) 203-7973

Business Address: 31 Robinson St, Markham Ontario L3P 1N5, Canada

Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (Eastern Time)

Response Time: Within 24–48 business hours